At L&C Gas Services, we are committed to delivering a high standard of service. If you are dissatisfied with any aspect of our work or customer care, you may submit a formal complaint using the form below.

By submitting a complaint, you acknowledge and agree that:

All complaints must include a valid email address to allow us to respond and request any further information required.

We may contact you using the email address provided to obtain clarification, evidence, or additional details necessary to investigate your complaint.

Complaints will be reviewed in accordance with our internal procedures and any applicable regulatory or legal requirements.

A full response may take up to 14 days from the date your complaint is received. In certain circumstances—such as where further investigation is required—this timeframe may be extended, but you will be informed if so.

Submission of a complaint does not constitute an admission of liability by L&C Gas Services, its employees, or its subcontractors.

We reserve the right to close a complaint where the information provided is incomplete, inaccurate, abusive, or irrelevant to the services supplied.

By continuing, you confirm that all details you provide are accurate to the best of your knowledge.

Please ensure your email address is entered correctly so we can provide you with an appropriate and timely response.